How to order

If you have read the 'our story' page you will know that I have just started this business in October 2020.

We are all adapting and evolving new ways in which we can run businesses safely and successfully during the pandemic. I appreciate that a large number of people will be unable to browse and shop in store so I have created an e-commerce website so that all my lovely customers can carry on buying from us! 

How it works (click and collect):

  1. Shop online and at the check out it will ask for some information from you
  2. As soon as we have received your order we will get it ready for you
  3. You will then receive a text/email letting you know that your order is ready to pick up (usually within 24 hours of placing your order) On the email/text there will be a link to 'view my order' - there, you will be able to keep track of when your order is ready to pick up.
  4. Show your confirmation text/email to a member of staff with your order number and collect your items from the store (37a Newgate Street, Morpeth, NE61 1AT)

How it works (delivery):

Currently we only deliver to United Kingdom.

  1. Place your order online
  2. Pay online via card
  3. We’ll have it delivered to your door, anywhere in the UK 

Orders are dispatched on Wednesdays (orders placed on Saturdays, Sundays, Mondays and Tuesdays) and Saturdays (orders placed on Wednesdays, Thursdays and Fridays)

How it works (Local delivery):

Since you guys have been so supportive so far, I am now wanting to give back! So I am now offering next day local delivery Monday - Friday!

To be eligible for the free delivery you must:
• live within a 15 mile radius of the shop
• click on local delivery at checkout

A standard delivery charge of £2 applies if you spend up to £24.00

Free local next day delivery if you spend £25 or more!

It’s as simple as that!

DISCLAIMER: if you live further than 15 mile radius or your basket comes under £25 and you click FREE delivery - your order will be cancelled and you will be refunded.

  1. Place your order online
  2. Pay online via card
  3. We’ll have it delivered to your door 

🚗 Local delivery will take place every weekday (Mon-Fri) between 12pm-5pm.

🛒 You must order on Sunday - Thursday (no later than midnight) to be eligible for a next day delivery slot. Orders on Friday and Saturday will be delivered on Monday.
 

(Sorry, but our liquid refills are only available for local delivery and click and collect - not nationwide) - if you wish to order our refills for delivery without bottles, please leave your bottles on your doorstep between 3-5pm on your delivery day. Thank you. 

Collection from our store (37a Newgate St, Morpeth, NE61 1AT) - Free
Nationwide Delivery - Arrives 2-3 working days from dispatch date - £4.95
Local delivery - Monday - Friday between 12pm-5pm